The agreement falls under Bombardier’s Smart Services Defense programme, which offers cost predictability for high-usage government missions. This includes support for logistics, spare parts, shipping, technical documentation, technical assistance and access to Bombardier’s 24/7 Customer Response Centre.
“Bombardier Defense offers much more than top-performing aircraft,” said Guillaume Landrivon, Vice President, Support & Services, Bombardier Defense. “Our tailored service packages allow for predictable and transparent operating costs. This is especially useful for aircraft flying high-utilization missions for government customers.”
Josh Walsh, Vice President of Programs at SNC, highlighted the strategic value of the partnership, saying, “Our collaboration with Bombardier Defense is exceptional. With the signing of this agreement, we are committed to providing the predictability, transparency and reliability our customers depend on to remain prepared at all times. This agreement not only allows us to mitigate risk but also adds significant value for our customers and the U.S. taxpayer.”
The Global 6500 aircraft’s versatility is supported by SNC’s RAPCON-X system, which uses model-based systems engineering (MBSE) to adapt swiftly to different mission profiles. Tim Harper, Vice President of Business Development at SNC, explained, “RAPCON-X is a rapidly configurable aircraft solution that we can swiftly adapt to specific missions by switching out on-board equipment to match tactical needs. Its baseline configuration allows the aircraft to collect and process SIGINT, EO reconnaissance and ground moving-target signatures. It also includes SNC TRAX software that connects RAPCON-X with all net-enabled platforms across the battlefield.”
SNC’s scalable RAPCON-X system can also be integrated into other Bombardier aircraft platforms, including the Challenger 650. The Smart Services Defense programme uses a fixed-rate, cost-per-flight-hour model that shields operators from unplanned maintenance costs and ensures continuous OEM-level support.
With top scores in Aviation International News and ProPilot Product Support surveys, Bombardier continues to lead the field in aircraft servicing. The Global 6500 remains a preferred platform for defence and special missions, offering high endurance, flexible configuration, and the power capacity to support complex onboard systems.
